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Hello All YSWG Members

QUESTIONS? ANSWERS.

We are here to answer all your questions regardless if you're ready to buy, still deciding, need help or already own. Feel free to reach out to us if you don't see your question here! We are always adding more to this page.

How can we help?

FAQ

Ordering

What size Ambush Hoop Net should I buy?

There is a time and place for each hoop net.

If you're fishing shallow waters with little to no current we recommend the NE-107 & NE-107XL.

Deeper waters with a little current? NE-107XL & NE-107XLH.

Deep deep waters with strong current? NE-107XLH & NE-107XLHD.

If you're commercial we recommend using the NE-107XLHD.

At the end of the day fish what you're comfortable with and remember to think about pulling if you don't have a puller. (friend or machine!)

Can I cancel my order?

We completely get it, we change our minds too! We do offer the ability to cancel orders but we move fast! So make sure to reach out as soon as you decide to change your mind. We often get orders packed, labeled, and shipped same day.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, return shipping is not free.

How do returns work?

You can return your items if ordered through our website within a 30 day window time frame.

If you ordered your item from another online retailer or physical store you must go through them first to handle all returns.

The return policy is located on our website footer and goes over all the details on returns.

As a friendly reminder, the amount refunded from your return is your order total with the exception of original shipping costs.

Why is your shipping so expensive?

So many of our items are oversized and larger packages which incur a higher cost for shipping. That being said, we do have generalized shipping for our products on our website. If you'd like a quote for your item to you specific please feel free to call in and request one! Please keep in mind that while often shipping may come out a little lower it isn't usually a large change and sometimes will come out more expensive than what is shown on our sites pre-built pricing.

Where can I find your products?

We are in so many tackle shops across the US and even in some internationally. Please check out our "Find a Dealer" page to find the one closest to you!

If you are a vendor looking for yourself on our locator please contact us to get listed.

If you don't find a store near you call us and we can help!

How do I pick the right replacement netting for my landing net?

Grab a ruler or tape measurer and find the width of the frame and the length from top to bottom. before reaching the yoke. The outer part of the metal frame is going to be where you want to measure from.

Get in touch

Have questions about your order, or a general enquiry?